6 months are advertised with 4 times open and close per day. But my lock are installed front door is 83 percent. Backdoor is 93 percent after 2 days… And backdoor will be about 4 times per day… So battery life would be more of about 1 month instead of 6… And maybe even 2 weeks for front door. That’s very poor battery life…
Hi, could you please send us the serial numbers of both locks, together with the app logs (Menu->Help->Show logs)? Please, use: support@tedee.com
Jeremy, sorry… you’ve already sent us the logs… we’ll check that and get back to you next week.
Is there a solution to this? Just installed one a week ago. Already 20% battery life gone, with approx. 3 open and close actions per day.
I got something similar. Tried charging it to 100% yesterday - it dropped down to 96% overnight (the lock wasn’t used). “normally” it drops ~1% every 1.5 days.
I only charged it twice since I bought it (the battery never dropped below 50%).
@Phusebox which smart lock type do you use, PRO or GO?
@Konrad I have the Pro. After 10 days of use I am down to 60%.
Thank you. Please contact to our support@tedee.com
It was replaced. New one has almost the same battery life.
Just unacceptable at this price point.