Hello,
I am using a Tedee Keypad PRO with fingerprint unlock. When I add a new fingerprint, it works fine for the first few days. However, after some time (2–5 days), the same finger is no longer recognized — the keypad shows a red light every time.
I have tried:
-
Cleaning the sensor
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Registering the same finger multiple times
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Using different fingers
Still, the issue repeats. The fingerprints work well just after registration but quickly stop being accepted.
Has anyone experienced the same? Could this be related to firmware, sensor sensitivity, or a known issue?
Thank you in advance for your feedback.