Greetings!
I got 2 Tedee Pro locks for two rental apartments which I have in a different city, and so far they’ve been working great with one small exception.
Sometimes a guest, or even the cleaning lady, will hold a long press on the lock by accident, which will make the lock turn off. What’s worse, this sometimes seems to result in the lock decalibrating, which means I need to ask the guest to help me recalibrate the lock remotely.
So this becomes quickly annoying for everybody involved.
What I’m kindly asking for, is either an option in the app to disable the lock ‘turn off’ on long press, or an option to increase the timeout from the default 5s to something that nobody will press by accident (i.e. 60s).
I would assume there are other people in the same situation as me, so this would be a very helpful feature for people renting their homes to strangers, or even for older people, who might press the lock for too long by accident.
Please let me know if you require any other information or details.
I would highly appreciate it if this feature could be implemented! Thank you in advance and keep up the amazing work!