Losing calibration or position after manual lock

Discussion
1

Hello,

The following happened a few times to me already: after closing the door, I rapidly turn the lock to a partially or fully locked position (not sure of that one because I did it rapidly). After that, the lock is unusable. The visible symptom is: on button press, it tries to lock the door which is already locked. I recalibrated to solve this.

The rapid movement, I do it by letting my hand and arm pas on top of the lock. It is as if the lock was rolling under my hand and arm. It is a really swift movement.

Oh, BTW, it would be nice to avoid those greyish fonts in the app as they make the text difficult to read, at least to me.

2

Hi, thank you for reporting that. Yes, it’s possible that the lock lost one turn but you need to turn it manually very fast.

3

I managed to do that at least twice already. I’ll try to avoid it but if you can do something to avoid missing a turn, it is welcome.

4

Or at least document it. :wink:

5

I nearly wrote to drop this request. But yesterday, the lock lost its calibration. I don’t know why but it’s annoying. Please make that more robust.

6

I have the same problem!