Hi. Today activity log in the app stopped updating. The app and the lock work ok otherwise. Just the events don’t get added to the list. How can I fix it?
After half a day it restarted without me doing anything and it updated all the missing activities since yesterday. I suppose this is some kind of a bug.
And later PINs stopped working in the app - they failed to refresh so it was even impossible to read pins already assigned. This is quite a problem when managing the lock remotely.
I restarted the hub and everything returned to normal.
Can I submit this as a support issue? How to do it?
I think it makes the remote use quite risky now.