# Lock fails to open

**URL:** <https://community.tedee.com/t/lock-fails-to-open/161>\
**Category:** Discussion\
**Created:** [July 8, 2024, 8:35pm UTC](https://community.tedee.com/t/lock-fails-to-open/161 "2024-07-08T20:35:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![User\_migrated](https://avatars.discourse-cdn.com/v4/letter/u/f04885/32.png) [@User\_migrated](https://community.tedee.com/u/User_migrated)\
**Post date:** [July 8, 2024, 8:35pm UTC](https://community.tedee.com/t/lock-fails-to-open/161/1 "2024-07-08T20:35:13Z")

</div>

Approximately 1 out of 10 times the lock fails to open the door  
because it turns not far enough. I was always able to use the emergency  
function which unlocked the door without problems.

After using the emergency function I have to calibrate the lock again.

I am not able to reproduce the issue by turning the lock manually  
in one direction and then pressing open. The lock then always opens the  
door without problems.