# Activity log stopped

**URL:** <https://community.tedee.com/t/activity-log-stopped/545>\
**Category:** Discussion\
**Created:** [July 3, 2025, 5:08pm UTC](https://community.tedee.com/t/activity-log-stopped/545 "2025-07-03T17:08:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pawel\_Pieczul](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.tedee.com/pawel_pieczul/32/191_2.png) [@Pawel\_Pieczul](https://community.tedee.com/u/Pawel_Pieczul)\
**Post date:** [July 3, 2025, 5:08pm UTC](https://community.tedee.com/t/activity-log-stopped/545/1 "2025-07-03T17:08:23Z")

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Hi. Today activity log in the app stopped updating. The app and the lock work ok otherwise. Just the events don’t get added to the list. How can I fix it?

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**Author:** ![Pawel\_Pieczul](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.tedee.com/pawel_pieczul/32/191_2.png) [@Pawel\_Pieczul](https://community.tedee.com/u/Pawel_Pieczul)\
**Post date:** [July 4, 2025, 6:09am UTC](https://community.tedee.com/t/activity-log-stopped/545/2 "2025-07-04T06:09:24Z")

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After half a day it restarted without me doing anything and it updated all the missing activities since yesterday. I suppose this is some kind of a bug.

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**Author:** ![Pawel\_Pieczul](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.tedee.com/pawel_pieczul/32/191_2.png) [@Pawel\_Pieczul](https://community.tedee.com/u/Pawel_Pieczul)\
**Post date:** [July 4, 2025, 10:24am UTC](https://community.tedee.com/t/activity-log-stopped/545/3 "2025-07-04T10:24:10Z")

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And later PINs stopped working in the app - they failed to refresh so it was even impossible to read pins already assigned. This is quite a problem when managing the lock remotely.  
I restarted the hub and everything returned to normal.  
Can I submit this as a support issue? How to do it?  
I think it makes the remote use quite risky now.

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**Author:** ![Magdalena](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@Magdalena](https://community.tedee.com/u/Magdalena)\
**Post date:** [July 15, 2025, 7:42am UTC](https://community.tedee.com/t/activity-log-stopped/545/4 "2025-07-15T07:42:42Z")

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@Pawel_Pieczul Hi, do you still have this issue? It should be solved with the latest update.

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**Author:** ![Pawel\_Pieczul](https://yyz1.discourse-cdn.com/flex003/user_avatar/community.tedee.com/pawel_pieczul/32/191_2.png) [@Pawel\_Pieczul](https://community.tedee.com/u/Pawel_Pieczul)\
**Post date:** [July 15, 2025, 9:05am UTC](https://community.tedee.com/t/activity-log-stopped/545/5 "2025-07-15T09:05:09Z")

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Haven’t seen since the upgrade. Thanks for the fix!