# Discussion **URL:** https://community.tedee.com/c/discussion/6.md?page=1 [Latest](https://community.tedee.com/latest.md) · [Categories](https://community.tedee.com/categories.md) · [Tags](https://community.tedee.com/tags.md) **Page:** 2 --- ## [Thread protocol](https://community.tedee.com/t/thread-protocol/180)
**Author:** [@User\_migrated](https://community.tedee.com/u/User_migrated)\ **Replies:** 3\ **Last updated:** [January 14, 2026, 7:14pm UTC](https://community.tedee.com/t/thread-protocol/180 "2026-01-14T19:14:55Z")
Hi all, I am the proud owner if a black Tedee lock. While anxiously wait for the homekit integration I was also wondering if there was any plan to add support for Thread protocol within the lock and the bridge ? --- ## [Open Tedee app from widget on Android](https://community.tedee.com/t/open-tedee-app-from-widget-on-android/687)
**Author:** [@Rune](https://community.tedee.com/u/Rune)\ **Replies:** 0\ **Last updated:** [January 14, 2026, 12:06pm UTC](https://community.tedee.com/t/open-tedee-app-from-widget-on-android/687 "2026-01-14T12:06:48Z")
On the widget, the entire left half (the blue area with the text) is not touch-responsive. Tapping anywhere on the label/status text or the blue background does nothing. Because of this, I’m forced to keep a separate ap… --- ## [Tedee door sensor pinout](https://community.tedee.com/t/tedee-door-sensor-pinout/503)
**Author:** [@dpvdwielen](https://community.tedee.com/u/dpvdwielen)\ **Replies:** 4\ **Last updated:** [January 9, 2026, 8:38am UTC](https://community.tedee.com/t/tedee-door-sensor-pinout/503 "2026-01-09T08:38:58Z")
Hello, i just bought a couple of door sensors but i would like to connect them (wired) with existing integrated door sensors that i have installed in my doors. Would you please share me the pin-out of the door contact s… --- ## [Using go2 with thumbturn cylinder](https://community.tedee.com/t/using-go2-with-thumbturn-cylinder/680)
**Author:** [@Guy\_Katz](https://community.tedee.com/u/Guy_Katz)\ **Replies:** 2\ **Last updated:** [January 9, 2026, 8:18am UTC](https://community.tedee.com/t/using-go2-with-thumbturn-cylinder/680 "2026-01-09T08:18:14Z")
Hi all I would like to use my thumbturn (knob) cylinder with a tedee go2. what i like about the go2 is the fact the the hole on the back seem to help my goal I intend to remove the thumbturn and expose the cylinder un… --- ## [Keypad pro - disappointment](https://community.tedee.com/t/keypad-pro-disappointment/442)
**Author:** [@D1ve](https://community.tedee.com/u/D1ve)\ **Replies:** 2\ **Last updated:** [January 8, 2026, 12:26pm UTC](https://community.tedee.com/t/keypad-pro-disappointment/442 "2026-01-08T12:26:03Z")
inhave just received keypad pro - i wanted to use fingerprint/ google walet to open my door. The fingerprint seems to work fine; however, the NFC is still under development, with no updates from developers. This gives m… --- ## [\[Bug\] \[Tedee App, iOS 26.1\] Widgets appear blank when transparent icon theme is enabled](https://community.tedee.com/t/bug-tedee-app-ios-26-1-widgets-appear-blank-when-transparent-icon-theme-is-enabled/633)
**Author:** [@Mateusz](https://community.tedee.com/u/Mateusz)\ **Replies:** 1\ **Last updated:** [November 24, 2025, 7:31am UTC](https://community.tedee.com/t/bug-tedee-app-ios-26-1-widgets-appear-blank-when-transparent-icon-theme-is-enabled/633 "2025-11-24T07:31:00Z")
Environment App: Tedee (1.232.0) Device: iPhone 17 OS: iOS 26.1 Theme: Dark mode enabled Home Screen setup: Transparent (clear) icons Steps to Reproduce Enable Dark Mode on the device. Apply transparent (clear) i… --- ## [Door sensor](https://community.tedee.com/t/door-sensor/640)
**Author:** [@Alberto\_Celli](https://community.tedee.com/u/Alberto_Celli)\ **Replies:** 1\ **Last updated:** [November 9, 2025, 9:46am UTC](https://community.tedee.com/t/door-sensor/640 "2025-11-09T09:46:50Z")
In the app, the door sensor no longer lets me select the door open notification and is always stuck at 20 minutes even though I set it to 10 minutes. If I log out and back into the app, it stays at 20 minutes. If I deact… --- ## [Is my door comptabile?](https://community.tedee.com/t/is-my-door-comptabile/619)
**Author:** [@AnNaTF79](https://community.tedee.com/u/AnNaTF79)\ **Replies:** 1\ **Last updated:** [October 30, 2025, 10:59am UTC](https://community.tedee.com/t/is-my-door-comptabile/619 "2025-10-30T10:59:38Z")
Dear all, please find a picture of my door’s lock here: Will I be able to install the Tedee GO2 using the Euro adapter? Potential problems: (1) The surface of/around the door’s lock is too small compared to the sur… --- ## [Local API and no internet connection](https://community.tedee.com/t/local-api-and-no-internet-connection/336)
**Author:** [@herwarth](https://community.tedee.com/u/herwarth)\ **Replies:** 7\ **Last updated:** [October 16, 2025, 7:12am UTC](https://community.tedee.com/t/local-api-and-no-internet-connection/336 "2025-10-16T07:12:24Z")
Hello, I have bought a Tedee lock in combination with the bridge to be able to open/close/automate the lock using Home Assistant. This worked great with the local API function. The main reason to buy this lock. Now th… --- ## [Door sensor placement](https://community.tedee.com/t/door-sensor-placement/547)
**Author:** [@Jordan\_Ashworth](https://community.tedee.com/u/Jordan_Ashworth)\ **Replies:** 5\ **Last updated:** [September 22, 2025, 7:57am UTC](https://community.tedee.com/t/door-sensor-placement/547 "2025-09-22T07:57:27Z")
Hi, the instructions for installing the door sensor state that the sensor part should go on the door and the magnet on the frame, is this crucial? Does it detect motion or something? I’m hoping to recess the sensor in m… --- ## [Tedee GO key not popping back in](https://community.tedee.com/t/tedee-go-key-not-popping-back-in/608)
**Author:** [@viola](https://community.tedee.com/u/viola)\ **Replies:** 1\ **Last updated:** [September 12, 2025, 6:10am UTC](https://community.tedee.com/t/tedee-go-key-not-popping-back-in/608 "2025-09-12T06:10:06Z")
Hey all! I have had a PRO for over 3 years and no issues, I can open the door using app or key and all works great with the api. With GO I have some challenges from day 1. I am using gerda teddee ready key. I get no… --- ## [Fingerprint on Keypad PRO stops working after a few days](https://community.tedee.com/t/fingerprint-on-keypad-pro-stops-working-after-a-few-days/602)
**Author:** [@tadas\_val](https://community.tedee.com/u/tadas_val)\ **Replies:** 2\ **Last updated:** [September 2, 2025, 11:43am UTC](https://community.tedee.com/t/fingerprint-on-keypad-pro-stops-working-after-a-few-days/602 "2025-09-02T11:43:25Z")
Hello, I am using a Tedee Keypad PRO with fingerprint unlock. When I add a new fingerprint, it works fine for the first few days. However, after some time (2–5 days), the same finger is no longer recognized — the keypad… --- ## [Keypad pro does not connect to internet anymore](https://community.tedee.com/t/keypad-pro-does-not-connect-to-internet-anymore/586)
**Author:** [@PeterV](https://community.tedee.com/u/PeterV)\ **Replies:** 3\ **Last updated:** [September 2, 2025, 11:17am UTC](https://community.tedee.com/t/keypad-pro-does-not-connect-to-internet-anymore/586 "2025-09-02T11:17:45Z")
Was locked out last night as the keypad didn’t function. It seems that it does not connect to the internet although the distance is very close (the lock is connected). I’ve noticed that the battery was reported to be 60… --- ## [Accidentally opened from the app](https://community.tedee.com/t/accidentally-opened-from-the-app/579)
**Author:** [@Luis\_Alberto\_Roldan](https://community.tedee.com/u/Luis_Alberto_Roldan)\ **Replies:** 1\ **Last updated:** [August 7, 2025, 12:56pm UTC](https://community.tedee.com/t/accidentally-opened-from-the-app/579 "2025-08-07T12:56:59Z")
I’ve realized that it’s extremely easy to accidentally unlock the lock from the app. You simply press “Open” and the lock opens. There’s no option for double confirmation or anything like that. I use the lock from anothe… --- ## [Loss of Account = Loss of Home System?](https://community.tedee.com/t/loss-of-account-loss-of-home-system/569)
**Author:** [@Vavahne](https://community.tedee.com/u/Vavahne)\ **Replies:** 2\ **Last updated:** [August 7, 2025, 12:26pm UTC](https://community.tedee.com/t/loss-of-account-loss-of-home-system/569 "2025-08-07T12:26:13Z")
Hi. We got 3 Tedee GO and a bridge to go along with the two running locks. The system was set up by my GF on her old smartphone, which she sadly lost. On this phone, she created an account without using an email address… --- ## [Rechargeable battery](https://community.tedee.com/t/rechargeable-battery/570)
**Author:** [@cl8081](https://community.tedee.com/u/cl8081)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 10:01am UTC](https://community.tedee.com/t/rechargeable-battery/570 "2025-07-28T10:01:04Z")
Hy all, on my Tedee Go i want to try rechargeable CR123A battery. It is required to set something within the application or can I just mount rechargeable battery without any setting adjustment? --- ## [Fix battery life](https://community.tedee.com/t/fix-battery-life/154)
**Author:** [@User\_migrated](https://community.tedee.com/u/User_migrated)\ **Replies:** 9\ **Last updated:** [July 17, 2025, 11:11am UTC](https://community.tedee.com/t/fix-battery-life/154 "2025-07-17T11:11:22Z")
6 months are advertised with 4 times open and close per day. But my lock are installed front door is 83 percent. Backdoor is 93 percent after 2 days… And backdoor will be about 4 times per day… So battery life would be m… --- ## [Activity log stopped](https://community.tedee.com/t/activity-log-stopped/545)
**Author:** [@Pawel\_Pieczul](https://community.tedee.com/u/Pawel_Pieczul)\ **Replies:** 4\ **Last updated:** [July 15, 2025, 9:05am UTC](https://community.tedee.com/t/activity-log-stopped/545 "2025-07-15T09:05:09Z")
Hi. Today activity log in the app stopped updating. The app and the lock work ok otherwise. Just the events don’t get added to the list. How can I fix it? --- ## [Apple HomeKit and bridge](https://community.tedee.com/t/apple-homekit-and-bridge/549)
**Author:** [@Bania1988](https://community.tedee.com/u/Bania1988)\ **Replies:** 2\ **Last updated:** [July 7, 2025, 10:52am UTC](https://community.tedee.com/t/apple-homekit-and-bridge/549 "2025-07-07T10:52:39Z")
Hey all! I have an issue, and I don’t know if that is a bug or a feature. I have by tedee pro connected with bridge to have an access via internet - that works great. The problem it with using the lock via HomeKit - t… --- ## [App is English and Spanish](https://community.tedee.com/t/app-is-english-and-spanish/536)
**Author:** [@user7](https://community.tedee.com/u/user7)\ **Replies:** 0\ **Last updated:** [June 13, 2025, 5:43am UTC](https://community.tedee.com/t/app-is-english-and-spanish/536 "2025-06-13T05:43:07Z")
The app is half Spanish and half English --- ## [Losing calibration or position after manual lock](https://community.tedee.com/t/losing-calibration-or-position-after-manual-lock/164)
**Author:** [@User\_migrated](https://community.tedee.com/u/User_migrated)\ **Replies:** 7\ **Last updated:** [June 9, 2025, 10:53am UTC](https://community.tedee.com/t/losing-calibration-or-position-after-manual-lock/164 "2025-06-09T10:53:03Z")
Hello, The following happened a few times to me already: after closing the door, I rapidly turn the lock to a partially or fully locked position (not sure of that one because I did it rapidly). After that, the lock is u… --- ## [Is Keypad PRO faster then Keypad](https://community.tedee.com/t/is-keypad-pro-faster-then-keypad/505)
**Author:** [@arcspin](https://community.tedee.com/u/arcspin)\ **Replies:** 2\ **Last updated:** [June 6, 2025, 1:26pm UTC](https://community.tedee.com/t/is-keypad-pro-faster-then-keypad/505 "2025-06-06T13:26:31Z")
Hi, Sometimes the reaction time from when I enter the PIN on my Keypad until the lock open can be very long, sometimes it is fast. Is Keypad PRO consistently faster then the original Keypad in this regard? Best regard… --- ## [Slow API and Portal](https://community.tedee.com/t/slow-api-and-portal/179)
**Author:** [@User\_migrated](https://community.tedee.com/u/User_migrated)\ **Replies:** 7\ **Last updated:** [May 31, 2025, 8:45pm UTC](https://community.tedee.com/t/slow-api-and-portal/179 "2025-05-31T20:45:35Z")
For some time (weeks/months) I have noticed that the API (and apparently at the same time the portal) is very slow for a long time. I query the lock status every minute. The query freezes for several seconds and blocks … --- ## [Firewall does not allow bridge to be fully ‘open’](https://community.tedee.com/t/firewall-does-not-allow-bridge-to-be-fully-open/483)
**Author:** [@Piet\_V](https://community.tedee.com/u/Piet_V)\ **Replies:** 2\ **Last updated:** [May 25, 2025, 5:11pm UTC](https://community.tedee.com/t/firewall-does-not-allow-bridge-to-be-fully-open/483 "2025-05-25T17:11:30Z")
Hi, new here! Wondering what specific ports or other means are to be set in my firewalled domain to make it functional. The standard modem works ok hence it’s to do with my restricted domain like ports . Kind regards P… --- ## [Lost connection in HA about 16 seconds](https://community.tedee.com/t/lost-connection-in-ha-about-16-seconds/524)
**Author:** [@denn](https://community.tedee.com/u/denn)\ **Replies:** 0\ **Last updated:** [May 25, 2025, 1:14pm UTC](https://community.tedee.com/t/lost-connection-in-ha-about-16-seconds/524 "2025-05-25T13:14:46Z")
Hello, I have a problem with Tedee Pro + bridge using with Home Assistant (tedee integration 2024.1.1). The lock regularly loses connection for 16 seconds and then functions normally again. What could be the reason for… --- ## [Integration into react-native application](https://community.tedee.com/t/integration-into-react-native-application/475)
**Author:** [@hugo\_hugoh](https://community.tedee.com/u/hugo_hugoh)\ **Replies:** 0\ **Last updated:** [April 9, 2025, 4:39pm UTC](https://community.tedee.com/t/integration-into-react-native-application/475 "2025-04-09T16:39:23Z")
Is there a react-native library to integrate tedee smart lock communication with a react native mobile app ? --- ## [BRIDGE ERROR help](https://community.tedee.com/t/bridge-error-help/478)
**Author:** [@Victor\_Hussain\_sanz](https://community.tedee.com/u/Victor_Hussain_sanz)\ **Replies:** 0\ **Last updated:** [April 11, 2025, 6:29am UTC](https://community.tedee.com/t/bridge-error-help/478 "2025-04-11T06:29:07Z")
Good afternoon, I’m having a problem with the bridge. It connects to Wi-Fi and works fine when I’m standing nearby, but when I’m 100 km away from home, it doesn’t work. It appears disconnected. --- ## [Tedee Lock Battery Drains Too Fast](https://community.tedee.com/t/tedee-lock-battery-drains-too-fast/459)
**Author:** [@sehor](https://community.tedee.com/u/sehor)\ **Replies:** 2\ **Last updated:** [April 8, 2025, 3:30pm UTC](https://community.tedee.com/t/tedee-lock-battery-drains-too-fast/459 "2025-04-08T15:30:42Z")
Hello I have been using the Tedee smart lock for a while now; but I’ve noticed that the battery drains much faster than expected. :innocent: According to the official specs, it should last for months but mine barely las… --- ## [Webhook for opening](https://community.tedee.com/t/webhook-for-opening/465)
**Author:** [@Ruud](https://community.tedee.com/u/Ruud)\ **Replies:** 0\ **Last updated:** [April 1, 2025, 3:13pm UTC](https://community.tedee.com/t/webhook-for-opening/465 "2025-04-01T15:13:59Z")
Hi All, I want to try something with my system… to get that done, I need a webhook url which I can use in Unifi. I’ve tried to read the documentation, but I think it’s less simple as I thought. Can and will someone gi… --- ## [Keypad Pro Power Supply and Batteries](https://community.tedee.com/t/keypad-pro-power-supply-and-batteries/448)
**Author:** [@d2o](https://community.tedee.com/u/d2o)\ **Replies:** 2\ **Last updated:** [March 17, 2025, 8:20pm UTC](https://community.tedee.com/t/keypad-pro-power-supply-and-batteries/448 "2025-03-17T20:20:48Z")
Hello, I just installed the whole set of tedee pro Lock, and key Pad pro. I run the Keypad pro with a DC 12v 2A Power supply, and it‘s working great. But I always get the „low battery 1%“ notification, and I don‘t hav… [Previous page](https://community.tedee.com/c/discussion/6.md) [Next page](https://community.tedee.com/c/discussion/6.md?page=2)